Government Administrative Law Judges and Executive Directors:

Reduce rescheduled hearings and process citizen appeals faster, from any device, in one easy tool.

With robots performing your most frustrating and repetitive tasks automatically.

Process Appeals Faster and Smarter

“A whole new way for Government agencies to clear backlog of appeals and save hundreds of hours doing it.”

-Ram Agarwal, DARS lead architect.

If you're exhausted of the old legacy systems draining the life out of your day-to-day work, we can help.

"If I have 75 scheduled hearings, I can only manage 25-30 per day, and each one takes 30-45 days to set up. This is incredibly frustrating!" 

 -Administrative law judge, Government workforce agency, Florida

AS SEEN ON

Why Use DARS For Your Appeal Claims Processing:

Number of clicks

Before DARS

5 clicks

Print out a list

50-500 clicks

Manually dial each participant

Limited to a maximum of
4 participants on a call

3 clicks

Record the call

2 clicks

Download the recording

5 clicks

Copy the recording to a shared location

25+ clicks

Scramble to find the old recording

20+ clicks

If the phone lines are dead, reschedule the meeting

10+ clicks

If sick, can't reschedule easily or reassign to someone

Total: 120+ clicks

120 seconds per 1 hearing
x
25 hearings per day
=
50 minutes per person per day
in wasted time.

Costing you 20+ hours
per judge per month

Number of clicks

With DARS

3 clicks

Login

1 click

Click "start conference"

More than 100+ participants at the same time

0 clicks

Calls are automatically recorded, stored, and accessible with a single click

3 clicks

Assign a hearing to any officer

2 clicks

+ Access any and every recording at will

0 clicks

+ All participants are reminded and confirmed automatically before the call

5 clicks

+ Easy to reschedule or reassign a judge

Total: 14 clicks

Save yourself 20+ hours
per judge per month
and breeze through the day

Reduced Reschedules Before and After Table
dars-img

Digital Appeals & Recording System is a new, Government compliant, easy to use tool with automation, analytics and reporting built in.

  • Improve show up rates and reduce rescheduling percentage (%)
  • Cut manual processing labor by 80% or more, saving hundreds of hours per person
  • Automatically reschedule and record any hearing session, then push all records to CRM instead of manually uploading Zoom recordings and wasting your time waiting
  • Easily integrate with your existing Telecom provider, internal CRM and other tools
  • Start processing claims with DARS in 30 days or less
  • Improve citizen satisfaction, save operational cost, reduce administrative judges burnout and improve workforce retention

DARS is Simply a No-Brainer for Any Agency

Hours Per Person Per Year Saved
0 +
Thousands In Operational Expenses Saved
$ 0 +
Boost In Productivity & Cases Resolved
0 %

D.A.R.S is Your Digital Appeals & Recording Solution in a Box:

A powerful tool for government agencies to help resolve their citizens' claims.

And deliver superior customer experience.

At a lower cost.

Built in collaboration with AWS.

D.A.R.S is a secure, scalable, and cost-effective SAAS platform that meets or exceeds the most strict security & compliance regulations.

Built for the cloud and for your optimal performance needs.

A feature-rich online phone hearing solution for appeals that anyone can use.

AI benefits built in:

- speech transcript,
- taking notes,
- saving all data.

Plus, future behavior prediction capabilities to improve your efficiency.

Scale usage at will.

In the case of a pandemic scenario, you can scale your usage up to any amount and clear your backlog.

Then, go back to your normal usage.

DARS Is Government-Use Ready &
Has All The Tools You Need Today

Secure By Design

  • Token based authentication
  • Role-based access
  • Easy management
  • Integrates to your CRM

Easy To Use

  • Onboard Administrative Law Judges in seconds
  • Assign/Re-assign cases in seconds
  • Start appeals with a single click
  • Conduct appeals remotely or in an office

Works With Telecom

  • Re-dial participants with a single click
  • Easily mute or unmute participants individually or all at once
  • Easily hold or resume participants individually or all at once

Smart AI + ML Automations

  • Multilingual chat
  • Automatic transcription
  • Inbuilt WebRTC Phone
  • Takes notes during hearing
  • Disposition the hearing with proper resolution code

Rule Your Content

  • Audible tone when someone is added to the hearing or when someone drops
  • Play and download the recordings at will

What Will
You Do
With All That Saved Time?

Schedule a Meeting

How DARS Works:

Create ad hoc hearings, dial and add anyone using a 3 step process:

  • A judge or an administrator logs in

  • Clicks "start hearing"

  • Then adds all attendees, and at the end of the meeting the recording and notes are saved automatically.

Add as many attendees as you like

Most current CRM tools allow only 4 participants in a hearing online. DARS allows 100+ attendees.

Improve hearing show up rates and reduce rescheduling (%) with Proactive Notification Capabilities

DARS sends reminders to constituents and the judges to make sure everyone is aware of the hearing details.

DARS scheduler reaches out automatically a night before to the CRM, pulls data hearings from API, and adds them to the system.

Easily switch between judges

In case a judge calls in sick another judge can step in.
Executives can easily edit who will attend the hearing.

Get ahead of issues

An administrator can see the next morning if the back end had an issue, like a bad customer experience feedback or any error and resolve it right away.

Custom reports available:

  • Adherence report: actual schedule vs delayed start of hearing.

  • Disposition results report.

  • Engagement report: Which user downloaded or listened to a recording & more...

Ready to reduce rescheduled hearings and process citizen appeals faster from any device?

Take the frustration out of your day-to-day and talk to our team today!

Schedule a Meeting

Frequently Asked Questions

– GSA

– NASPO

– Quilt

  1. Demo meeting to see if we are a good fit
  2. Planning /overview/ kickoff / agreement
  3. We can get you up and running within 30 days or less. From your first Demo meeting to an Agreement to Using DARS.

– Agencies with less than 5 judges

– Agencies with dial-in process whereby participants and judges dial-in for the appeals.

DARS was specifically designed for the Government’s needs. It has been built with highest security in mind and meets moderate FedRamp specifications as it is hosted on AWS Cloud.

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